OUR CLIENTS ARE AT THE

centre of what we do

Landlords

We respect that as an individual you have your own objectives and requirements when it comes to sourcing and letting property and we welcome the opportunity to meet you to discover how we can assist you in fulfilling your goals. We don’t believe in the ‘hard sell’, we think it is best to keep things simple, honest, friendly and transparent. Specialising only in lettings you can rest assured that our focus is entirely on maximising the potential of your investment. To prove our commitment to service excellence we are members of the Association of Residential Letting Agents and hold Professional Indemnity Insurance, provide Client Money Protection and belong to an independent redress scheme (The Property Ombudsman). Please contact us today for a free, no obligation, appraisal of your rental property.

Tenants

Platinum Properties offer a friendly and professional service provided by staff with an intimate knowledge of the local area to help you find your perfect home, whether it be a modern two bedroom property in the heart of the city or a stunning residence in the countryside. You can rest assured that all of the properties offered by Platinum Properties are presented in excellent order and meet the required safety standards. We are here to guide you through the lettings process and offer advice and support throughout your tenancy to make the experience as effortless as possible, winning the Gold award as voted by our Tenants in the ESTAS 2016. In August 2014 the government produced a tenants guide to renting a home, this can be downloaded below.

Platinum Service

We offer the most extensive range of services available, as well as standard packages we welcome bespoke requests for our services, allowing us to truly tailor our approach, from a single service right through to full management of your property we promise to deliver. Our services include, but are not limited to, strategic marketing offering proven results, stringent tenant referencing, detailed photographic inventories and property visit reports, comprehensive ARLA approved and regularly updated tenancy agreements and maintenance support provided by skilled and experienced tradespeople we take a proactive approach to the management of the property. We deliver total peace of mind, aware of the fact that your property is one of your most valuable assets. Please download our landlord brochure, below, for more information.

Platinum Properties fees for landlords and tenants are simple, clear and transparent, we do not add any hidden commissions to our services or those of our tradespeople. We believe great service can come at a great price when it is delivered by people who are passionate about what they do. (Maria Morgan, Managing Director)