Very efficient and pleasant staff, very good to deal with
Platinum (and in particular Maria) were excellent and professional throughout. I would have no hesitation in recommending them.
I am consistently impressed with the quality of service of Platinum Properties. I have been letting houses since 1993 and hey are the best.
Tanya – always the epitome of professionalism, pro activity and polite persistence.
Always a pleasure dealing with any problems with the property. Staff always friendly and helpful and telephone calls are always answered swiftly.
We are very satisfied with our letting agent! They have been always helpful with everything! Thank you!
They do so much to help me and my husband manage our properties, thanks. We have recommended them to many people who who equally as happy!
Just started working with the team in Ely, but enough to know that they-re excellent professional people
The personal and detailed and attention paid by Maria and the team prior to the let and during the handover was first class.
Can’t fault the excellent service on numerous occasions.
Dealing with Platinum feels more human and closer than with bigger agents. They make you feel that they have your interests very much at heart.
A good, fast and responsive agency.
Very honest, reliable and efficient company compared with previous letting agent that I have used. So pleased that I made the change
We found the agent to be thoroughly professional and very knowledgeable in all aspects of renting. Platinum Properties is a well-run service
Maria and her team are responsive and communicative which make life easier as a tenant; repairs when needed are quick and professional.
I never experienced an agent that was so concerned and skillful in handling the interest of both the landlord and tenant.
We have received an excellent standard of service from Platinum and have total peace of mind about our rental income and property management.
Our moving date was moved forward to accommodate our buyers and Maria is very understanding of our needs
I have dealt with Maria at Platinum Properties while she was at Russells. Her team are excellent!
You’re so fantastic that I just wouldn’t rent through anyone else now! (Facebook Comment)
Fantastic communication throughout the process. This is my first time renting and Platinum Properties made it all very easy, enjoyable and stress free.
Since mvoing in over 2 years ago they have been a flexible, helpful and thoughtful throughout with a special thanks to Alycia!
Extremely professional, friendly company that I have no issues contacting …. about anything.
I moved to Platinum Properties from another agent, tenants were already in situ. The transition was efficiently handled by PP and stress free.
Every aspect of PP’s service is excellent. I am confident that my property is fully managed with due care and attention with a cherry on top.
All the staff at Platinum Properties are fantastic
All staff are welcoming and friendly whether by phone or calling into the office
I was particularly impressed with Tanya who thoroughly went through the inventory and was very professional on viewings and with the tenant.
Inventory of the property was extremely detailed and accurate. The agents staff continue to be friendly, helpful, and good-humored.
Have been very appreciative of the efficient and professional manner in which Platinum Properties handle the letting.
Maria and her term are warm, friendly but above all efficient and professional, they make the lettings look easy. 11 stars out of 10!!
Very highly recommended. Fast effective service with A1 customer service. Very god professional team.
Both Maria and Tanya have been particularly helpful with property refurbishments during 2016.
Absolutely brilliant helped me and my partner massively and very quick at getting everything prepared.
Maria and her team offer a fast, personal, highly efficient service. And at sensible rates compared with their big brand competitors
Maria has always been incredibly helpful and communicative, and responds quickly and efficiently to any issues we have.
Maria is efficient, knowledgeable and helpful. I would highly recommend her and her business.
Maria and her team have been first class every step of the way. I have 100% confidence in the whole team. Very happy landlord!
Although quite a newcomer the staff are well experienced and knowledgeable. An excellent service from start to finish. One to be recommended.
A small friendly company that really cares about your property in their charge. Always friendly, responsive and customer-focused.
I chose the letting agent as they are a small company and clearly offer a personal and individual service.
Always been great and so helpful and efficient with me – be proud of yourself, for what you have created Maria (Facebook comment)
Thank you for your speedy action, it is obvious that with Platinum Properties we will be in safe hands. Thank you once again for all of your attention.
Excellent and very friendly service. From the beginning Maria was very helpful and gave all the assistance we needed to remotely sort out what needed to be done, with the assistance of Alycia.
Once we had moved into the property we had a problem with the boiler and, again, the Platinum staff and contractors proved very helpful.
By any standards, a great service!
Statement with invoices attached regarding any repairs done. Tradespeople based in Ely more competitive than Cambridge.
Very professional people, I cannot explain how helpful Maria is an agent. She doesn’t look or feel like an agent? more of a friend..
Maria and Alycia have been fantastic
Platinum have been very helpful and efficient and I cannot think how I could improve their service.
Alycia, in Platinum properties, handled all our questions and concerns professionally and with great pleasure. Superb service!
We have always been very pleased with the service, it is good that you ensure that both the tenants and landlords are dealt with fairly.
Best letting agent I’ve ever used. Prompt service, got things fixed quickly, friendly, kept me well informed during works.
Tanya has been lovely to deal with and she always happily answered all my questions and concerns promptly.
Excellent doesn’t cover it. I am blown away by the service I continue to receive from Platinum, especially from Maria. Feel like a VIP!
Platinum are a breath of fresh air. The only time we think of our property is when we receive the income, they take care of everything else.
Outstanding property management company, cheerful, polite, easy to work with, and ready to assist you with any issues that may arise.
Maria is very friendly and responds promptly to emails – she even lent me a spare key when I locked myself out once. Most of all she cares
Excellent – over and above what we expected – Maria is so good we feel very at ease and almost as if we had a family member there for us.
Platinum Properties are by far the best estate agents we have dealt with, providing a personal, caring service. Highly recommended.
Always quick response times by Maria via email especially when sorting out moving dates and handing over keys. Extremely friendly.
Professional, efficient and reliable. A wealth of advise ready to be delivered in a helpful and friendly manner is always on hand.
I’d like to praise Maria for the excellent job and reliability. Well done Platinum. I have been a tenant for nearly 8 years.
Platinum have been exceptionally helpful from first contact, to dealing with any problems, big or small, immediately and professionally.
Found Platinum Properties excellent during the rental process. Maria was extremely obliging staying late so I could collect keys.
Maria is great. Platinum Properties are the best agency I’ve rent through.
Maria and her staff are brilliant. I would recommend them to anyone. The best agency i have ever dealt with.
You have vision, enthusiasm and an overriding passion for customer service, treating others as you would like to be treated. (Facebook Comment)
Absolutely fantastic service from start to finish, it all worked out brilliantly so no complaints, especially being let first viewing!
Maria has been fantastic and great with communication to help deal with any issues we have had.
If only we had Platinum Properties for the whole of our tenancy!