Our Promise

Platinum Properties was launched in 2013. Being a truly independent family owned and run business, Platinum Properties has been carefully crafted with passion, striving to elevate the service offered within the lettings industry and meet the needs of the dynamic market within Cambridgeshire and Suffolk. We have quickly become established as the successful specialist letting agent of choice. Combining our local expertise with our exceptional approach to marketing and marrying it with our knowledge and skills surrounding the building, renovation and management of property and the associated, ever changing, legislation we manage every aspect of the process when it comes to letting and managing your investment to maximise the potential and minimise risk.

Sounds simple doesn’t it? That’s because we want you to feel that it is, only then have our dedicated and experienced team achieved the impeccable level of service we strive for which has seen us nominated (by our landlords and tenants) for, and voted to win, multiple awards.

Who We Are

We work hard to break the mould of the traditional lettings and property management agent, with a passion for what we do, property and people that shines through in our personal, professional approach, often lost with larger agents, to deliver complete satisfaction and outstanding results in every aspect of our service. We welcome the opportunity to get to know you to allow us to truly understand your needs and expectations and look forward to offering clear advice, honest communication and exceeding the promises we make. Our choice to remain as a ‘lettings only’ agent is strategic, it allows us to ensure full focus on building and evolving systems and procedures to protect our clients best interests and biggest investments as legislation constantly evolves.

As part of this commitment we are members of the The Guild of Property Professionals (making us the only Trading Standards approved letting agent in Ely), ARLA|Propertymark trained and regulated agents, members of The Property Ombudsman redress scheme and members of the Tenancy Deposits Scheme, giving you total peace of mind that you are working with a highly trained and qualified professional team.

Meet The Team

Platinum Properties team, from their Market Place location in the beautiful and thriving city of Ely, offer a pro-active, friendly service combining highly experienced seasoned professionals with youthful talent coming into the industry afresh to deliver an expert service utilising the most up to date techniques and technologies to provide an innovative new approach whilst keeping old fashioned ethics and morals at the heart of our service delivery. Our property professionals have chosen to make the business of lettings their career. They are committed to offering you the very best service this industry has to offer. You will have a experienced and talented dedicated point of contact throughout your time with Platinum Properties, although the whole team are always ready and happy to help you.

meet the team