I knew Maria several years ago when she works for a previous company. She always gave me excellent, candid advice about my properties which is why I followed her as my agent when she moved.
I am extremely happy with the quality of service I have received from Platinum Properties. As an overseas landlord, I have nothing to worry about given how professional and proactive they are.
Always helpful and informative about new regulations.
Absolute gems. I’ve always been dealing with Carly, and she’s always so helpful and kind.
They are all fantastic I would be unfair to single any one out.
maria and the whole team have been fantastic
Maria, who owns the company, and her staff, are incredibly efficient; approachable and professional. Whenever I have a query it is immediately dealt with. I would not hesitate to recommend them.
An excellent company, easy to deal with and makes the whole process of letting out a property hassle free. Would thoroughly recommend to anyone looking to have their property rented out.
Very professional and trustworthy at all times
We are very pleased with the service they offer
Maria and her lovely staff at Platinum eased through the process of a group let ( 4 students ) for my house in Cambridge updating me throughout and making the letting process seem easy..!! A pleasure
Sophie has been an absolute star throughout the entire rental experience. Super prompt with communication and always very cheerful.
Recommend this agent. Best we’ve had.
After renting for 6 years Platinum Properties have been by far the best estate agents that I have rented with. I couldn’t recommend them enough.
Platinum have been clear in their communications with myself and my partner, and they have responded to our queries promptly and efficiently – overall, a very good service has been provided to us.
Maria turned what could have been a very stressful experience into something very easy for which I am very greatful!
We are so lucky and happy that we are renting our house through Platinum Properties.
Much better than our previous agent, more responsive and better communication.
The agency are very helpful in all matters that concern my flat.
I trust Maria and her team to just get on with it and manage everything.
In all honestly, Platinum Properties have been the best agency we have ever gone through! They are professional, prompt and informative.
Fantastic, trouble free service, would highly recommend
I have dealt with Maria for several years and have always found her and the rest of the Platinum team to be excellent
Maria and her team are efficient, professional and at the same time both friendly and approachable.
Maria and her team are pro-active, attentive and highly qualified. They go beyond necessity, deliver promptly, advise wisely and charge fairly.
All staff in the Ely office have been efficient and courteous at all times
We love Platinum Properties because they treat us like family. They respond quickly with solutions and stay in touch.
Always helpful and pleasant, would recommend highly.
Maria and Alycia have been excellent
Platinum Properties is an excellent letting agency and it’s a pleasure to do business with them, Maria is especially helpful.
I’ve been renting for the past 10 years and Platinum Properties have been the most pro-active and responsive.
Very efficient and pleasant staff, very good to deal with
Platinum (and in particular Maria) were excellent and professional throughout. I would have no hesitation in recommending them.
I am consistently impressed with the quality of service of Platinum Properties. I have been letting houses since 1993 and hey are the best.
Tanya – always the epitome of professionalism, pro activity and polite persistence.
Always a pleasure dealing with any problems with the property. Staff always friendly and helpful and telephone calls are always answered swiftly.
We are very satisfied with our letting agent! They have been always helpful with everything! Thank you!
They do so much to help me and my husband manage our properties, thanks. We have recommended them to many people who who equally as happy!
Just started working with the team in Ely, but enough to know that they-re excellent professional people
The personal and detailed and attention paid by Maria and the team prior to the let and during the handover was first class.
Can’t fault the excellent service on numerous occasions.
Dealing with Platinum feels more human and closer than with bigger agents. They make you feel that they have your interests very much at heart.
A good, fast and responsive agency.
Very honest, reliable and efficient company compared with previous letting agent that I have used. So pleased that I made the change
We found the agent to be thoroughly professional and very knowledgeable in all aspects of renting. Platinum Properties is a well-run service
Maria and her team are responsive and communicative which make life easier as a tenant; repairs when needed are quick and professional.
I never experienced an agent that was so concerned and skillful in handling the interest of both the landlord and tenant.
We have received an excellent standard of service from Platinum and have total peace of mind about our rental income and property management.
Our moving date was moved forward to accommodate our buyers and Maria is very understanding of our needs
I have dealt with Maria at Platinum Properties while she was at Russells. Her team are excellent!
You’re so fantastic that I just wouldn’t rent through anyone else now! (Facebook Comment)
Fantastic communication throughout the process. This is my first time renting and Platinum Properties made it all very easy, enjoyable and stress free.
They give the business a good name. Wish others were so professional and so personal in their dealings with clients
Maria, the boss is a fantastic advocate for professionalism in this industry, too many firms do not look after the tenants any where near the way they should but Platinum are a breath of fresh air.
Platinum Properties is a superb letting agent and streets ahead of its competitors. They’re fast, super-efficient, easy to work with and they value my business.
Sophie has been really helpful in helping me get settled into my new home. A few issues arose soon after I moved in but they were dealt with swiftly and I never felt that I was being too much trouble.
An excellent agent with brilliant customer service. All my issues have been dealt with quickly and efficiently and in a friendly way, making my life as a tenant much easier.
Platinum Properties are by far the best letting agent we’ve ever had. When we moved recently from another agent we were so glad to be able to be back with them again!
Very pleased with the communication as it was the first time we’ve rented and I was nervous but they were extremely helpful!
I couldn’t single out one of the PP members of staff they are all wonderful, cloned from Maria I expect who has incredibly high standards and exemplary customer service. I wouldn’t go anywhere else!
I’ve been a tenant with Platinum Properties for many years now and I could not ask for a better Letting Agent. The staff are amazing and I would recommend their services to anyone looking for a home.
The whole team is very proactive, diligent and a joy to engage with. I wouldn’t work with anyone else.
Carly has been super helpful with the whole process, from the viewing, to issues and to questions
A prompt and personal service. I am very satisfied, and am relieved to have moved from my previous agents.
Our property is managed so well we often forget that we let it. The service is excellent
What can I say, Simply Brilliant!
Platinum Properties have provided the best service I have ever has from a Letting Agent! Highly recommend! Thank you!
Simply an excellent all round service. Have dealt with other local agents but have never been completely happy like I am with Platinum.
Platinum Properties are professional, friendly and very considerate in balancing both needs for the tenant as well as the landlord.
I wouldn’t use anyone else if I were to move, Platinum have been wonderful every step of the way and I recommend them to everyone looking!
I am very happy with the service and help I’ve had from Platinum Properties and would definitely recommend them.
Superb service from a superb professional team. First class service and should be the bench mark for all other agents.
Maria and the team have been brilliant, easy to contact, always available or ring me back even on a Sunday when i needed them. Excellent
Since mvoing in over 2 years ago they have been a flexible, helpful and thoughtful throughout with a special thanks to Alycia!
Extremely professional, friendly company that I have no issues contacting …. about anything.
I moved to Platinum Properties from another agent, tenants were already in situ. The transition was efficiently handled by PP and stress free.
Every aspect of PP’s service is excellent. I am confident that my property is fully managed with due care and attention with a cherry on top.
All the staff at Platinum Properties are fantastic
All staff are welcoming and friendly whether by phone or calling into the office
I was particularly impressed with Tanya who thoroughly went through the inventory and was very professional on viewings and with the tenant.
Inventory of the property was extremely detailed and accurate. The agents staff continue to be friendly, helpful, and good-humored.
Have been very appreciative of the efficient and professional manner in which Platinum Properties handle the letting.
Maria and her term are warm, friendly but above all efficient and professional, they make the lettings look easy. 11 stars out of 10!!
Very highly recommended. Fast effective service with A1 customer service. Very god professional team.
Both Maria and Tanya have been particularly helpful with property refurbishments during 2016.
Absolutely brilliant helped me and my partner massively and very quick at getting everything prepared.
Maria and her team offer a fast, personal, highly efficient service. And at sensible rates compared with their big brand competitors
Maria has always been incredibly helpful and communicative, and responds quickly and efficiently to any issues we have.
Maria is efficient, knowledgeable and helpful. I would highly recommend her and her business.
Maria and her team have been first class every step of the way. I have 100% confidence in the whole team. Very happy landlord!
Although quite a newcomer the staff are well experienced and knowledgeable. An excellent service from start to finish. One to be recommended.
A small friendly company that really cares about your property in their charge. Always friendly, responsive and customer-focused.
I chose the letting agent as they are a small company and clearly offer a personal and individual service.
Always been great and so helpful and efficient with me – be proud of yourself, for what you have created Maria (Facebook comment)
Thank you for your speedy action, it is obvious that with Platinum Properties we will be in safe hands. Thank you once again for all of your attention.
Excellent and very friendly service. From the beginning Maria was very helpful and gave all the assistance we needed to remotely sort out what needed to be done, with the assistance of Alycia.
Once we had moved into the property we had a problem with the boiler and, again, the Platinum staff and contractors proved very helpful.
By any standards, a great service!
I couldn’t have wished for a better service from all the girls at Platinum Properties they all have time to explain everything in the terms we understand, they have made renting easy for us.
I have used several agencies in the past but Platinum Properties stand out with their friendliness and responsiveness to my queries/issues
I have had awful experiences with estate agents in the past, but absolutely everyone I have spoken to at Platinum has been so helpful and friendly! I would 100% keep on using Platinum. Thank you!
Wonderful, friendly and professional service from the Platinum team who truly listen and respond. I feel valued and cared for; confident and assured; I’m in safe hands.
Platinum have looked after my property for over three years now and I am so happy with their level of commitment to help me with my property. I keep recommending them to others as they are ace.
All the team are exceptionally helpful and professional
I have rented for ten years, the last four of those with Platinum Properties, and I will never again rent with another agent! They make being a tenant an unexpected pleasure. Keep it up guys!
Everyone is always helpful, friendly, polite, professional and come across full of energy. Very prompt in dealing with property issues. Plenty of advanced notice given for routine maintenance etc.
Platinum Properties are very professional and friendly, the managed service they provide leaves nothing undone and almost makes you forget you are a landlord.
Carly is always very helpful and very quick to respond to questions or issues
All the staff are really caring and friendly. I am not just saying that, they really are.
Platinum have been clear in their communications with myself and my partner, and they have responded to our queries promptly and efficiently
Maria and her team are professional, friendly, helpful and efficient. I’ve been extremely happy to use Platinum Properties as my letting agent and wouldn’t think to go anywhere else.
All staff are helpful and friendly. Quick response to any queries/emails I have. Would definitely recommend them.
I have found Platinum Properties and their staff very helpful, organised, prompt and most of all professional and friendly. Who have helped me along the way to move into the property I am currently in.
Friendly and always willing to help sort out any problems.
We have dealt with Alycia, Maria and Jade in the past and all have been great!
Fantastic customer service, always there if you have any questions or queries. Alycia helped with our move every step many thanks.
Everyone at Platinum Properties are fantastic.
We have been tenants with Platinum properties for 2 years and they have been fantastic. They are always very friendly and responsive and any problems have been fixed straight away.
Platinum do an incredible job managing my property.They make the rental process so easy from abroad, responding quickly to my messages and dealing with all issues professionally and kindly! Amazing!
Professional service with good communication.
Our moving date was moved forward to accommodate our buyers and Maria is very understanding of our needs regarding our large dog.
The ladies at Platinum are exceptionally helpful and responsive and always abreast of the latest industry developments.
I have been very impressed with the professionalism pf Platinum Properties. Maria has often gone out of her way to help us.
I cannot fault Platinum – they take great care of my property and my tenants
Wonderful service from Platinum Properties. Their communication is simply excellent, and they flag issues and renewals in a timely manner.
The agent’s on tagline really says it all: ‘Why choose anything less than Platinum?’ Maria has a brilliant team
Excellent service at all time and would highly recommend to anyone. Very professional and we are always kept well informed.
The team at Platinum Properties are fabulous
Would highly recommend, simply the best!
We are very satisfied with Platinum Properties, they are one of the best agents we have worked with and would recommend them to others.
Maria and her staff are always very professional, very friendly and keep me well informed. They certainly go above and beyond with tenants.
Problems inherited from our former agents are being dealt with in an efficient and extremely professional manner.
Platinum’s experience gives me piece of mind. They are thorough, highly organised, efficient and know their job inside out.
Maria is fabulous – we are so confident and reassured that our property is being well looked after.
Statement with invoices attached regarding any repairs done. Tradespeople based in Ely more competitive than Cambridge.
Very professional people, I cannot explain how helpful Maria is an agent. She doesn’t look or feel like an agent? more of a friend..
Maria and Alycia have been fantastic
Platinum have been very helpful and efficient and I cannot think how I could improve their service.
Alycia, in Platinum properties, handled all our questions and concerns professionally and with great pleasure. Superb service!
We have always been very pleased with the service, it is good that you ensure that both the tenants and landlords are dealt with fairly.
Best letting agent I’ve ever used. Prompt service, got things fixed quickly, friendly, kept me well informed during works.
Tanya has been lovely to deal with and she always happily answered all my questions and concerns promptly.
Excellent doesn’t cover it. I am blown away by the service I continue to receive from Platinum, especially from Maria. Feel like a VIP!
Platinum are a breath of fresh air. The only time we think of our property is when we receive the income, they take care of everything else.
Outstanding property management company, cheerful, polite, easy to work with, and ready to assist you with any issues that may arise.
Maria is very friendly and responds promptly to emails – she even lent me a spare key when I locked myself out once. Most of all she cares
Excellent – over and above what we expected – Maria is so good we feel very at ease and almost as if we had a family member there for us.
Platinum Properties are by far the best estate agents we have dealt with, providing a personal, caring service. Highly recommended.
Always quick response times by Maria via email especially when sorting out moving dates and handing over keys. Extremely friendly.
Professional, efficient and reliable. A wealth of advise ready to be delivered in a helpful and friendly manner is always on hand.
I’d like to praise Maria for the excellent job and reliability. Well done Platinum. I have been a tenant for nearly 8 years.
Platinum have been exceptionally helpful from first contact, to dealing with any problems, big or small, immediately and professionally.
Found Platinum Properties excellent during the rental process. Maria was extremely obliging staying late so I could collect keys.
Maria is great. Platinum Properties are the best agency I’ve rent through.
Maria and her staff are brilliant. I would recommend them to anyone. The best agency i have ever dealt with.
You have vision, enthusiasm and an overriding passion for customer service, treating others as you would like to be treated. (Facebook Comment)
Absolutely fantastic service from start to finish, it all worked out brilliantly so no complaints, especially being let first viewing!
Maria has been fantastic and great with communication to help deal with any issues we have had.
If only we had Platinum Properties for the whole of our tenancy!